Shipping Policy

Last Updated: January 1, 2026

This Shipping Policy applies to all purchases made through
507 GROUP LLC, doing business as 507ART
(“507ART,” “Company,” “we,” “us,” or “our”), a Wyoming limited liability company.

1. Shipping Availability

We offer international shipping unless otherwise specified on a product page.
Shipping costs are calculated at checkout unless explicitly included in the product listing.
Availability may vary depending on destination restrictions or carrier limitations.

2. Order Processing

After successful payment:

  • A confirmation email is issued automatically
  • Direct contact may follow within 24–48 hours for coordination (if required)
  • Shipping arrangements are finalized

Processing times may vary depending on artwork preparation, packaging requirements,
and scheduling.

Processing time does not include carrier transit time.

3. Packaging

Each sculpture is professionally packaged using protective materials appropriate
for its structure, surface finish, and integrated components.

For transparency and documentation purposes, the packaging process may be recorded
prior to shipment.

4. Shipping Method & Carriers

We use reputable domestic and international carriers with tracking services.

All sculptures are shipped:

  • Fully insured (where available)
  • With tracking
  • With signature confirmation upon delivery

Tracking information will be provided once the shipment is dispatched.

5. Shipping Costs

Buyers are responsible for shipping fees unless explicitly stated otherwise.

Shipping costs may vary depending on:

  • Destination country
  • Package dimensions and weight
  • Carrier rates
  • Insurance coverage

Estimated shipping costs are not guarantees and may vary at the time of dispatch.

6. Customs, Duties & Taxes

Buyers are solely responsible for:

  • Import duties
  • Customs charges
  • VAT
  • Local taxes
  • Any additional fees imposed by destination authorities

507 GROUP LLC has no control over customs procedures, clearance times,
or additional charges.

Failure to pay customs duties or taxes may result in the shipment being returned,
abandoned, or destroyed by local authorities. In such cases, no refund will be issued.

7. Delivery Time

Delivery times vary depending on destination, carrier operations,
and customs processing.

All delivery timelines are estimates only and are not guaranteed.

The Company is not responsible for carrier delays, customs delays,
or events beyond reasonable control.

8. Lost or Damaged Shipments

If a shipment arrives visibly damaged:

  • The buyer must notify us within 48 hours of delivery
  • Clear photographic documentation of packaging and damage must be provided
  • Immediate inspection upon delivery is required

If a shipment is lost in transit, the buyer must notify us promptly.

Risk of loss transfers to the buyer once the artwork has been handed
over to the shipping carrier.

507 GROUP LLC is not responsible for loss or damage occurring after carrier
acceptance, except where carrier insurance coverage applies.

We may assist in initiating a carrier insurance claim. Any resolution depends
on the carrier’s investigation and insurance determination.

Failure to report visible damage within 48 hours may limit claim eligibility.

9. Shipping Address Accuracy

Buyers are responsible for providing complete and accurate shipping information.

507 GROUP LLC is not responsible for delays, losses, or additional charges
resulting from incorrect or incomplete address details.

10. Refused or Undeliverable Shipments

If a shipment is refused by the buyer or deemed undeliverable due to incorrect
information, unpaid customs charges, or absence at delivery:

  • Return shipping costs
  • Storage fees
  • Additional carrier charges

may be deducted from any applicable insurance recovery or future reshipment
arrangements.

No refund will be issued in cases of refusal due to unpaid customs or taxes.

11. Governing Law

This Shipping Policy is governed by the laws of the State of Wyoming,
United States, without regard to conflict of law principles.